About Us

About Us

Hearing Care Excellence for Appleton, Kimberly and Oshkosh, WI

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Appleton, Kimberly and Oshkosh, WI communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 40 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Effective, efficient, professional!

Reviewer Profile Photo K Griswold, on Google

Hearing test administered by Kirsten Thomas. She was terrific. Took plenty of time and answered all my questions. I would highly recommend her.

Reviewer Profile Photo Joel Schneider, on Google

Kirsten met me within seconds of walking in the door. She was very professional, knowledgeable and completed the appointment in minutes to have me on my way to my next appointment. Kudos.

Reviewer Profile Photo Ken Reynolds, on Google

They take time with me and are really helpful

Reviewer Profile Photo Mark Holz, on Google

Friendly and helpful. Highly recommended

Reviewer Profile Photo James Hacker, on Google

Always a delight!

Reviewer Profile Photo Mary Janness, on Google

They are always so nice and easy informative. Great place to get profeshioabl service

Reviewer Profile Photo Carey Florian, on Google

Friendly, efficient, thorough.

Reviewer Profile Photo Tom Repenshek, on Google

We moved from Florida to Oshkosh three years ago. My husband has signicant hearing loss. We are so grateful to have found Rob Hynak to serve his hearing needs. Mr Hynak is knowledgeable, proficient, incredibly good natured and very accommodating.

Reviewer Profile Photo Eileen Loewe, on Google

Absolutely above and beyond the expected. Knowledgeable, friendly, helpful, very professional. Can't say enough good things about them!

Reviewer Profile Photo Mike B, on Google

My experience with this business has been great! Rob is always helpful with his extensive knowledge. The homemade cookies are a plus as well!😋

Reviewer Profile Photo Paul, on Google

I am pleased that Mr. Hynek’s concern is always in his client’s best interest. He is professional and friendly. I recommend him for anyone looking for the best hearing aides.

Reviewer Profile Photo B, on Google

Love working with Rob at Rexall Hearing Center, always a smile on his face and very knowledgeable about the products. Those cookies are a plus.

Reviewer Profile Photo Gary Funk, on Google

Great service. Rob is very knowledgeable. His wife bakes delicious cookies

Reviewer Profile Photo Sherry Johnson, on Google

This company is always there for the customer. Rob sells multiple types of hearing aids for customer to choose from. I have appointment every 6 months with the owner Rob Hynek. Rob looks over the hearing aids cleans and replaces things if necessary and also changes my program on computer...

Reviewer Profile Photo Jean Drexler, on Google

just got a new set of hearing aids , what a inpovement The new set has the fall alert program and it works Great Thanks Rob for all your help

Reviewer Profile Photo Ray Hitz, on Google

Great service, super friendly, and there’s always yummy cookies to have on your way out. I feel like my treatment is personable.

Reviewer Profile Photo Mandie Wolff, on Google

Top notch hearing aids and Rob is great.

Reviewer Profile Photo Jerome Diedrick, on Google

Everyone is very friendly. When I went for a hearing test Rob was kind and very in formative. He even let me try an hearing aid for me to see what it was like. That showed me what I needed and I got them. I did try another place before...

Reviewer Profile Photo Dianna Grindstaff-abbott, on Google

Rob is a very professional person and well knowledgeable on hearing aids. He will explain the different models and make sure you receive the best type of hearing aids for your individual hearing issues. They have many styles for you to pick from and he will work with you to...

Reviewer Profile Photo Rick Grissom, on Google